There are four usual ways a copier agreement can end. The right one for your business turns on what the agreement actually says and how much work the machine still does each month. Send it through and we will go over your choices with you.
A lot of copier agreements ask for notice in writing well before the finish, sometimes a few months before. Miss it, and the payments can keep going exactly as they were. The clause you want usually sits under a heading about the term, renewal or notice. Once you find it, mark the date in your calendar.
If the wording is hard going, upload the agreement below and we will point you to the right clause.
The months before a lease ends are when you have the most choice.
Whether it is a lease, a rental, a managed print agreement or a quote that has just landed on your desk, upload it and we will go through it with you. You will know what each page costs, whether a monthly minimum applies, when it finishes, the notice it needs, and the cost of changing.
There is no obligation, and phone photos of the pages are fine.
Upload it here
A PDF or photos, up to four files.
The new machine is booked to arrive as the old one goes, so you are not paying for two at once for longer than necessary. Most machines can be in and running within about a week of signing, which means a month's warning gives everyone room. If the model you choose is new and has to be ordered, it can take longer, and we will say so before you sign.
For an office in one of the towers at Surfers Paradise, Southport or Broadbeach, we work with the building manager to book a loading bay and lift time that suits.
Any machine we look after on a service agreement comes under our replacement warranty, whatever its age and however you paid for it. Rented, leased, financed or bought outright, new or secondhand: if it fails, we replace it. Cover runs for the whole term of the agreement, through to its final month.
The maker's warranty on a new copier normally lasts 12 months and takes in the hardware; consumables are not part of it. Past that first year, your protection comes from the service agreement. Every detail of the replacement warranty is set down in your agreement.
The length of the term, page rates, minimum volumes, yearly increases, the notice you have to give and how it all wraps up, set out plainly, with a checklist to bring to the table.
Get this guideTell us the end date and the machine you have now. We will set out each option with its figures, in writing, and there is no obligation.
Easier by phone? Ring (07) 5631 9266, Monday to Friday, 8am to 5pm.
Coming to the end of an agreement?
Give us the finish date and the make of copier, and your choices will be set out for you in writing. Every Gold Coast enquiry gets an answer the same business day it arrives.
Whenever your agreement says, and for many that means in writing a few months before the finish. If you upload it, we will find the clause and tell you the date to work to.
In some cases. A few agreements offer a buyout or a reduced payment at the finish, others insist the machine goes back, and the type of agreement decides which. We are happy to read yours and explain.
Often the agreement just continues, full payment and all, until someone gives notice. Paying on like that for months is one of the costliest ways a lease can end, so the date is worth guarding.
Only briefly, if at all. The new machine is timed to arrive as close to your end date as we can manage.
No. Rental is the way most customers pay, starting from $15 a week plus GST, though we can arrange a lease or other finance instead, and any machine can be bought outright.
Work out whose it is before anything else. Under plenty of agreements the copier belongs to the finance company, which will want it returned. If it is yours, run it for as long as it earns its place, or trade it in against a newer model. Send the agreement through and we will help you check.
Questions about a machine, a quote or the agreement you are on now, answered by someone with decades in the trade. Monday to Friday, 8am to 5pm. Every Gold Coast enquiry gets an answer the same business day it arrives.