Copier support for our customers
For businesses whose machines we already look after. Report a fault, order toner on your service agreement, send in meter readings or ask for a visit, all from here. Your Machine ID is printed on the Gold Coast Copiers sticker, on the copier's front panel.
- Report a breakdown
- Order toner
- Send your meter readings
- Arrange a technician
Choose what you need
Pick one job at a time. We need your name and either a phone number or an email.
Machine stopped? Ring first.
Call (07) 5631 9266, Monday to Friday, 8am to 5pm, with the machine and what it is doing. A good number of faults can be cleared with a few steps over the phone.
Where to find the Machine ID
Look for the Machine ID box on our sticker, which sits on the front panel of the copier. Point your phone camera at the code on that sticker and this page opens. If there is no sticker, the serial number or your business name will do.
About toner orders
On our service agreement, toner is part of the cost per page, and each order has a delivery charge. Order when the machine first warns you, and it will not run dry mid job.
Looking for a new machine?
This page is for machines we already service. To look at machines, see the copiers for sale or ask for a quote.